Terms and Conditions

Welcome to Sumayu.in!

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of the website sumayu.in (the “Site”) operated by Sumayu, a herbal and ayurvedic medicine seller. By accessing and using the Site, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By using sumayu.in, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use the Site. Sumayu reserves the right to update or modify these Terms at any time, so please review them periodically. Your continued use of the Site after changes to the Terms are posted will constitute your acceptance of those changes.

2. Products and Services

Sumayu provides a range of premium herbal and ayurvedic products, including but not limited to:

• Joint Pain Relief

• Men’s Wellness

• Performance Boosters

• Weight Management Solutions

• Stress and Mind Management

• Other Premium Ayurvedic Solutions

The products available on the Site are for personal use only and are not intended for resale. We make no medical claims about the effectiveness of the products and always recommend consulting a healthcare professional before use. Consultation Disclaimer: The information on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or the use of any herbal or ayurvedic products.

3. Eligibility

To use this Site, you must be at least 18 years old. If you are under 18, you may only use this Site under the supervision of a parent or guardian.

4. Account and Registration

You may be required to create an account to access certain areas of the Site, including purchasing products. By registering, you agree to provide accurate and complete information, including your name, email address, and shipping details. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

5. Product Information and Availability

We strive to ensure that the product descriptions and prices on the Site are accurate. However, there may be occasional errors or discrepancies. If a product is out of stock or unavailable, we will notify you and provide a full refund if you have already made a purchase.

6. Orders and Payment

All orders placed through the Site are subject to acceptance and availability. Upon placing an order, you will receive an order confirmation email, and your payment will be processed. Sumayu accepts various payment methods, including debit/credit cards, net banking, and other secure payment gateways.

By submitting an order, you confirm that you are the authorized cardholder for the payment method used and that all information provided is correct. Sumayu reserves the right to cancel or reject any order in its sole discretion.

7. Shipping and Delivery

Sumayu offers shipping services for all products listed on the Site. Delivery times may vary based on your location. You are responsible for ensuring that the delivery address you provide is correct and up-to-date. Any additional shipping fees or taxes will be clearly communicated before completing your purchase.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of delivery for a refund or replacement. Due to the nature of our products, returns may not be accepted for opened or used items, unless defective. For more details, please refer to our Refund & Returns Policy.

9. Intellectual Property

All content on the Site, including text, images, logos, graphics, and software, is the property of Sumayu and is protected by copyright laws. You may not use, reproduce, or distribute any of the content on the Site without our prior written consent.

10. Disclaimers and Limitation of Liability

The information provided on the Site is for general informational purposes only. We do not guarantee the accuracy, reliability, or completeness of any content, product, or service offered on the Site. Sumayu will not be liable for any damages arising from the use of the Site, including but not limited to indirect, incidental, or consequential damages.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

12. Prohibited Uses

You agree not to use the Site for any unlawful or prohibited purpose, including:

• Violating any applicable local, state, or international law.

• Interfering with the security or functionality of the Site.

• Attempting to gain unauthorized access to any part of the Site.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms will be resolved through arbitration in accordance with the laws of India.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: sumayuherbalayurveda@gmail.com